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Privacy Notice


This privacy notice provides you with details of how we collect and process your personal data through your use of our site, including any information you may provide through our site when you purchase a product or service, sign up to our newsletter or take part in a prize draw or competition.

By providing us with your data, you warrant to us that you are over the age of 13 years of age.

Ann Smith Art is the data controller and we are responsible for your personal date (referred to as “we”, “us” or “our” in this privacy notice

Contact Details

Ann Smith trading as Ann Smith Art

Email address:-

Postal Address: Studio 17, Ashley Bank House, High Street, Langholm , Dumfriesshire, SCOTLAND DG13 0AN

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the information Commissioner’s Office (ICO), the UK supervisory authority for the date protection issues ( We should be grateful if you would contact us first if you do have a complaint so that we can try and resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at



       Personal data means any information capable of identifying an individual. It does not include anonymised data.

       We may process certain types of personal date about you as follows:

  • Identity data may include your first name, maiden name, last name, username, marital status, title,

  • Contact Data may include your billing address, delivery address, email address and telephone numbers.

  • Financial Data may include your bank account and payment card details

  • Transaction Data may include details about payments between us and other details of purchases made by you

  • Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone settings and location, operation system and platform and other technology on the devices you use to access this site

  • Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.

  • Usage Data may include information about how you use our website, products and services.

  • Marketing and Communications Data may include your preferences in receiving marketing communications from us and out third parties and your communication preferences.


We may also process Aggregated Data from your personal data, but this data does not reveal your identity and as such in itself is not personal data.

Sensitive Data

We do not collect Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political options, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law or under the terms of contract between us and you do not provide us with that data when requested, we may not be able to perform the contract i.e. if we deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered. But if we do, we will notify you at the time.




       We collect data about you through a variety of different methods including:

  • Direct Interactions: You may provide data by filling in forms on our site or otherwise or by communications with us by post, phone, email or otherwise, including when you:

  • Order our products or services;

  • Create and account on our site;

  • Subscribe to our service or publications

  • Request resources or marketing to be sent to you;

  • Enter a competition, prize draw, promotion or survey;

  • Or give us feedback

  • Automated technologies or interactions: As you use our site, we may automatically collect technical data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. We may also receive technical data about you if you visit other websites that use cookies. Please see our cookie policy for further details.

  • Third parties or publicly available sources: we may receive personal data about your form various third parties and public sources as set out below:

  • Technical data from the following parties:

  • Analytics providers such as Google based outside the EU;

  • Contact information from Shout Out ( Wix) an automated marketing service provider based in the USA.

  • Contact, financial and transaction data from providers of technical, payment and delivery services such as PayPal based in the USA.

  • Identity and contact data from publicly available sources such as Companies House and the Electoral Role based inside the EU.

  • Our store is hosted by WIX. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix’s data storage, databases and the general WIX application. They store your data on a secure server behind a firewall.




       We will only use your personal data when legally permitted. The most common uses of your personal data are:

  • Where we need to perform the contract between us.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interest.

  • Where we need to comply with a legal and regulatory obligation

Generally, we do not rely on consent as legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at

Purposes for processing your personal data:

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such date. We have also explained what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your date. Please email us at

 If you need details about the specific legal ground we are relying on to process your personal data where more that one ground has been set out in the table below:





































































1.Marketing Communications

       You will receive marketing communications from us if you have:

  • Requested information from us or purchased goods or services from us; or

  • If you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and

  • And in each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Change of Purpose

We will only use your personal date for the purpose of which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the process for this new purpose is compatible with the original purpose, please email us at

If we need your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and will explain the legal ground of processing.

We may process your personal data with your knowledge or consent where this is required for permitted by law.




 We may have to share your personal date with the parties set our below for the purposes set out in the table in Paragraph 4    above:

  • Service providers who provide IT and system administration services

  • Professional advisors including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal , insurance and accounting services.

  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.

  • Third parties to whom we sell, transfer or merge parts of our business or our assets


   We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.





Countries outside of the European Area ( EEA) do not always offer the same level of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfers meets certain criteria.


Many of our third party service providers are outside of the European Economic Area so their processing of your information will involve transfer of data outside of the EEA.


Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

  • We will only transfer  your personal date to countries that have been deemed to provide an adequate level of protection for personal date by the European Commission; or

  • Where we use certain service providers , we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which gives personal date the same protection it has in Europe; or

  • Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US privacy Shield, which required them to provide similar protection to personal data shared between the UK, Europe and the US.


If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.


Please email us at if  you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.





We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data, they will only process your personal data on our instructions and they are subject to a duty of confidentiality.


We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator or a breach where we are legally required to do so.


If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored on AES-26 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all the PCI-DSS requirements and implement additional generally accepted standards.





We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it for, including the purposes of satisfying any legal, accounting or reporting requirements.


To determine the appropriate retention period of personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your persona data, the purposes of which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements



Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. 

Our website uses cookies for many important reasons, such as:

  • To provide a great experience for our visitors and customers

  •  To identify registered members (users who registered to our site).

  • To ensure our platform is secure and safe to use.

  • To monitor and analyze the performance, operation and effectiveness of our website



Types of Cookies used:

First Party Cookies: Cookies that our website provider places on our site.

ForceFlashSite  - Duration:Session- Purpose:

Hs -  Duration: Session – Purpose: Security

smSession – Duration: Persisitant ( two days or two weeks)- Purpose: identifies logged in site members

XSRF-TOKEN – Duration: Session – Purpose: Security


Functionality Cookies:  These cookies remember registered visitors/customers in order to improve your user experience.

svSession- Duration: Persistant – Purpose: identifies unique visitors and tracks a visitors session on a site

SSR- caching – Duration: Session – Purpose: indicates how a site was rendered

smSession – Duration: Persistant – Purpose: identifies logged in site members


Third Party Cookies: Cookies that are placed and used by third parties

TS* - Duration: Session – Purpose: Security

TS01*******- Duration: Session – Purpose: Security

TSxxxxxxxxx ( where x is replaced by a randon series of numbers and letters- Duration:Session- Purpose: Security

TSxxxxxxxxx_d ( where x is replaced by a random series of numbers and letters – Duration: Session – Purpose: Security

You can stop your browser from accepting cookies by changing your browser settings. Please note that deleting some cookies and tracking technologies may mean that you cannot access part of the site.


Privacy Policy for Ann Smith Art

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